Apple

How to check eligibility for Apple’s iPhone 12 recall

If your iPhone 12 has a busted speaker, you might be eligible for a free fix.

by
Alex Gatewood
August 30, 2021

Image: KnowTechie

Apple has announced a recall that will make some iPhone 12 users happy.

A little less than a year after the phones were originally released, the company announced a service program for users with an iPhone 12 with a busted speaker.

The company’s service program targets phones made between October 2020 and April 2021.

Some of those phones could contain a faulty receiver module that would cause damage and make the phone’s speaker inoperable.

The company has said that only a “very small percentage” of users will have a problem with their iPhone 12’s speaker.

But with as many iPhones as there are in the world, a small percentage could still be a big number.

apple iphone 12 mini — Image: KnowTechie

How to check your iPhone 12’s eligibility

Since the faulty receiver module only exists on certain phones, you’ll have to ensure your phone is eligible.

There’s no serial number checker for this program, so you’ll have to follow a few steps to check your eligibility.

Here’s how:

Make sure you have the correct phone (this recall only affects iPhone 12 and iPhone 12 Pro, not the Mini or Pro Max)
Check-in at an Apple Retail Store or Authorized Service Provider or,
Contact Apple Support

Depending on your chosen method, you can then leave your phone to be repaired or mail it to the Apple Repair service.

As a note, the company does say that any other issues with the phone that may impede the repair, such as a cracked screen, should be addressed before the recall, or they could incur costs for the extra repair.

According to the company, this recall covers the failure of the receiver module in iPhone 12 and 12 Pro for two full years after the original purchase.

So you should be good to go even if your speaker hasn’t failed yet.

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